MYVIDEO 香港網上租碟服務 - DVD Blu-ray Online Movie Rental In Hong Kong
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New Releases
Blu-ray
Comedy
Romance
Sci-Fi / Fantasy / Adventure
Action/Crime
Mystery
Drama / Touch / Inspirer
Animaton
Family / Children
Horror/Thriller
Music / Concert / Musical
War / Disaster
History / Biography
Nature / Geography / Documentary
Series / Classic
TV Series / Stage Performance
Erotic


 


Content

01 Acceptance of Terms and Conditions
02 Changes to Terms and Conditions
03 Privacy
04 Refusal of Application
05 Member Obligations
06 Up-to-date Residential Address Details
07 How Our Service Works
08 Membership and Billing
09 Membership Cancellation
10 Upgrade/Downgrade of Subscription Plan
11 Delivery and Return of Discs
12 Damaged, Lost and Stolen of Movie Discs
13 Free Trial and Promotion Coupon
14 Gift Vouchers
15 Features
16 Account Access; Identity Protection
17 Disclaimers of Warranties and Limitations on Liability
18 Intellectual Property
19 Entertainment and Web Site Content
20 Use of Information Submitted
21 Electronic Communications
22 Your Conduct on the MYVIDEO Web Site
23 Limitations on Use
24 Right to Terminate
25 Links
26 Disputes; Governing Law
27 Refund and Compensation Policy
28 General Principles

 


 

01. Acceptance of Terms of Use
These Terms of Use govern your use of the MYVIDEO service and Web site. By using, visiting, or browsing MYVIDEO Web site, you accept and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you should not use the MYVIDEO service or Web site.

These Terms of Use are an ongoing agreement between you and MYVIDEO and apply to your use of the MYVIDEO service and Web site. These Terms of Use affect your rights and you should read them carefully.
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02. Changes to Terms of Use
MYVIDEO, reserves the right, from time to time, with or without notice to you, to change these Terms of Use in our sole and absolute discretion. The most current version of these Terms of Use can be reviewed by clicking on the "Terms of Use" located at the bottom of the pages of the MYVIDEO Web site. The most current version of the Terms of Use will supersede all previous versions. Your use of the MYVIDEO Web site or continued use of our service after changes are made means that you agree to be bound by such changes. As such, you should review the Terms of Use periodically.
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03. Privacy
Any personally identifying information submitted on the MYVIDEO Web site is subject to our Privacy Policy, the terms of which are incorporated herein. The terms of which are posted in our Website. The date of any changes to our Privacy Policy will be noted at the bottom of our Privacy Policy.
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04. Refusal of Application
We may refuse any application to join become a MYVIDEO member for any reason whatsoever and refuse applicant from future use of the MYVIDEO service in our sole and absolute discretion.
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05. Member Obligation
In order to use the MYVIDEO service, Member agrees to: (a) provide true, accurate, current and complete information about Member at registration process and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If Member provides any information that is untrue, inaccurate, not current, or incomplete, MYVIDEO has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete. MYVIDEO has the right to suspend or terminate Member's account and refuse Member from any and all current or future use of the MYVIDEO service.

Member agrees to treat the movie discs and their associated packaging with the utmost care at all times. Fraudulent or abusive practices such as, but not limited to, repeatedly falsely reporting the discs as lost or stolen may result not only in pre-mature termination of MYVIDEO membership and charges to the Payment Method, but also in actions by MYVIDEO for recovery of civil damages as well as referral for criminal prosecution.

Email registered in your MYVIDEO registration process is the primary communication channel with all MYVIDEO member. It is your responsibility to check MYVIDEO emails and ensure MYVIDEO emails get to your email box.
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06. Up-to-date Residential Address Details
It is your responsibility to ensure your registered residential address in MYVIDEO Website is up-to-date. If you change address, you must update your address details in the relevant section of the website to ensure that no movies are sent out to the wrong address. Please ensure this is done before you move as you will be liable for any movies posted to the wrong address. Please note that by supplying your telephone number on joining us you grant us permission to contact you via phone to confirm your address. Movie will be mailed out after your address is confirmed.
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07. How Our Service Works
Monthly Subscription Plan
MYVIDEO is an online subscription movie and entertainment sharing and exchange service providing its members with access to a comprehensive library of motion picture, television and other filmed entertainment media ("movies"). We offer a variety of subscription plans at varying price levels, including special promotional plans or subscriptions with limitations on the number of movies hold during a month. Under all plans, subscribers select titles at our Web site, receive them at your home by Hong Kong Post mail service and return them using prepaid mailers, with no due dates, late fees or shipping charges (Free shipping charges is limited to Hong Kong Only). After a title is returned, we mail the next available title. To ensure the next available title can be mailed when a title is returned, Members have to keep appropriate numbers of titles in stock in the Queue List. For example, if the disc keeping at a time of the subscription plan is one, there shall be 15 titles in stock or more in the Queue List; if the disc keeping at a time is two, there shall be 30 titles in stock or more, and so on.
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08. Membership and Billing
You can find the specific details regarding your subscription with MYVIDEO at anytime by clicking on the "My Account" link, located at the top of the pages of the MYVIDEO Web site after login.

Monthly Subscription Plan
-Billing
By starting your MYVIDEO membership, you are expressly agreeing that we are authorized to charge you a monthly subscription fee and any other charges you may incur in connection with your use of the MYVIDEO service to the Payment Method you provided during registration (or to a different Payment Method if you change your account information). Additional charges may include gift subscription purchases you make or service level changes you request. If you fail to return or damage any rentals, the value of the rentals and management fee incur will be charged. As used in these Terms and Conditions, "billing" shall indicate either a charge or debit, as applicable, against your Payment Method, including a checking account, where applicable. The subscription fee will be billed at the beginning of your subscription and on each monthly renewal thereafter unless and until you cancel your membership. Click on the "My Account" page to see the commencement date for your next renewal period. We will automatically bill your Payment Method each month on the calendar day corresponding to the commencement of your membership. In the event your membership began on a day not contained in a given month, we will bill your Payment Method on the last day of such month. For example, if you became a paying member on January 31st, your Payment Method would next be billed on February 28th. All fees and charges are nonrefundable and there are no refunds or credits for partially used periods. We may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you advance notice of these changes by e-mail. If you want to use a different Payment Method or if there is a change in your credit card validity or expiration date, you may edit your Payment Method information by clicking on the "My Account" button, available at the top of the pages of the MYVIDEO Web site after Login. If your Payment Method reaches its expiration date, your continued use of the service constitutes your authorization for us to continue billing that Payment Method and you remain responsible for any uncollected amounts.

-Ongoing Membership
Your MYVIDEO membership will continue in effect unless and until you cancel your membership or we terminate it. It is your responsibility to ensure your cancellation is done BEFORE the next account billing date in order to avoid billing of the next month's subscription fees to your Payment Method. No refund will be given if cancellation is done AFTER the billing date. We will bill the monthly subscription fee to the Payment Method you provide to us during registration (or to a different Payment Method if you change your account information).

-Freeze Membership
You can freeze your account and re-open it up to 3 times per year. A handling charge may be incurred to your Payment Method if you have been re-opening your account more than 3 times per year. You may freeze your account at anytime, and freezing will be effective immediately. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH SUBSCRIPTION PERIODS OR UNWATCHED MOVIES.

Your account can be frozen for maximum 60 days and will be terminated automatically if you do not un-freeze your account. Once you have frozen your account, we will not deliver new movies to you. You are recommended to return your movies on-hand back immediately and you should return all the movies on-hand before your current subscription period end. Failure to return such movies will result in your Payment Method being billed for such items. We will send you a reminder email concerning unreturned discs prior to charging your Payment Method.

We will not charge you during the frozen period. And we will charge you once you un-freeze your account. The next payment date will be 1 month after you un-freeze your account. You can always un-freeze your account any time within the 60 days frozen period through the "My account" section of the Website.

We reserve the right to terminate your frozen account for any or no reason.
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09. Membership Cancellation
Monthly Subscription Plan
It is your responsibility to ensure the cancellation procedure is done BEFORE the next account billing date in order to avoid billing of the next month's subscription fees to your Payment Method. No refund will be given if cancellation is done AFTER the billing date.

You may cancel your subscription to MYVIDEO at anytime, and cancellation will be effective immediately. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH SUBSCRIPTION PERIODS OR UNWATCHED MOVIES.

Member shall abide the following procedures to avoid unnecessary confusions or disputes:
(a) Return any outstanding movies in hand (if any) via the Prepaid Return Envelope.
(b) Email us the date and no. of movies you had returned through your registered email address.
(c) Login your MYVIDEO account, click the "My Account" page and follow the instructions for cancellation. Upon cancellation, you will be given seven (7) days to return any outstanding movies. Failure to return such movies will result in your Payment Method being billed for such items. We will send you a reminder email concerning unreturned discs prior to charging your Payment Method.

We reserve the right to terminate your account for any or no reason.

Upon cancellation, member's privileges, if any, will be forfeited.
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10. Upgrade/Downgrade of Subscription Plan
Monthly Subscription Plan
The new plan will be effective on the commencement date for your next renewal period. Please note that plan cannot be changed 8 days before your next payment date. You should change your plan 8 days before your next payment if you want it to be effected on your next renewal period.
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11. Delivery and Return of Movie Discs
Movie Discs can only be delivered to residential addresses within the HONG KONG Special Administrative Region.

We currently use the Hong Kong Post to deliver and return the movies you have selected. We send out movies with postage prepaid both ways. Actual delivery times may vary for you depending on (i) our stock availability, (ii) your delivery address, (iii) when you make your selection and (iv) circumstances impacting delivery by the Hong Kong Post.

We are not held responsible for any items sent to us in error. Any disc received belonging to either the customer or a third party are returned where possible. However, we are unable to compensate for the loss of such items and likewise we cannot guarantee their return.

You understand and acknowledge that the speed of dispatch and return delivery may be affected by factors outside the control of MYVIDEO. MYVIDEO cannot be responsible for delays caused by third-party carriers. However should the disc(s) be unreasonably delayed, you should contact MYVIDEO (info@myvideo.com.hk) to alert or notify us of the issue. Appropriate actions shall be undertaken to prevent the future happenings.

We reserve the right to cancel your membership subscription if it becomes apparent that, in our sole opinion, the postal service in your area is too unreliable.
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12. Damaged, Lost and Stolen of Movie Discs
Please note that member must wait a minimum of four working days before reporting a disc as not received or lost on the way back to us. It is the member's responsibility to then report all damaged, lost and stolen discs online. We reserve the right to charge a member’s payment method a replacement costs for such loss. We are unable to offer a refund for any discs which are paid for by the member and then found at a later date.

Please note that we do not hold any responsibility for discs which are stolen whilst in your possession and you will have to pay the full replacement costs.

You agree to treat the movies and their associated packaging with the utmost care at all times. You agree that you may need to compensate MYVIDEO for any disc lost or returned in an unacceptable condition (beyond reasonable wear and tear) - and that you allow MYVIDEO to charge such compensation to your payment method. We will notify you of any such charges. MYVIDEO determination that a disc is regarded as damaged shall be final and irrevocable.

Member who receives a suspected damaged disc should report to MYVIDEO immediately and in any event no later than 3 days upon receipt. We may hold the member liable for such damage if a report is not made within the prescribed time limit.

When a disc is regarded as being lost, stolen or damaged, we shall continue our service by delivering as soon as possible another disc as the member may select. A member shall not hold us liable for any delay so caused.
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13. Free Trial and Promotional Coupon
From time to time, we may offer free trial or promotional coupon to Public users. In general, free trial and promotional coupon are for any person who is not and has not been a registered MYVIDEO member AND the postal address is not and has not been registered in MYVIDEO unless it is specified in the free trial or coupon’s terms. Free trial and promotional coupon are available only once to any one person and to only one member of a household. Subsequent free trials or using the promotional coupon by the same person at any address, or by another person at the same address, are not permitted.

The recipient can redeem the free trial or promotional coupon by entering the subscription code during the new account signup process. The validity period and terms will vary depending on what the subjection code is offering. Recipients must be at least 18 years old, residents of the Hong Kong Special Administrative Region and will require a valid debit/credit card to finish the account signup process.

The free trial and promotional coupon cannot be used in conjunction with any other MYVIDEO discount, offer or promotion. It is not redeemable for cash, and is neither refundable nor transferable.

Membership charges will not be taken from the recipient's payment card during the free trial period. At the end of the validity period of the free trial, the recipient will automatically become a MYVIDEO member and start charging to the payment method unless you cancel your membership and return all discs prior to the relevant expiry date of your free trial subscription.

Promotional coupon subscriptions can be cancelled at any time but no refunds or credits will be given for any unused portion.

The membership can be cancelled at any time by visiting the My Account section of the website, once logged in.
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14. Gift Vouchers
From time to time, we may offer gift subscriptions for purchase on the Website. Gift subscriptions cannot be used in conjunction with any other MYVIDEO discount, offer or promotion. Gift subscriptions are not redeemable for cash, and are neither refundable nor transferable. Gift subscriptions are subject to these Terms and Conditions.

MYVIDEO Gift Vouchers are prepaid movie rental voucher with free rental period specified in the voucher. This voucher is for any person who is not a registered MYVIDEO member.

MYVIDEO's members can purchase this Gift Voucher as a gift or present for their love one. Please note that the voucher recipient is required a valid Credit Card (VISA or MASTER) in order to redeem the gift. The Recipient will becomes a MYVIDEO member if no cancellation is made at the end of the validity period of the gift subscription.

Activation of the Gift Voucher can be easily done by entering your gift code (indicated on the voucher) at MYVIDEO in the registration page.
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15. Features
- Community
Our Community feature provides you with a number of ways to share your MYVIDEO experience with others. We are continually making changes and improvements to this feature, and therefore the available features and information that is shared may change from time to time. These changes may take place without notice to you and may not be described in these Terms and Conditions.

Our community feature is itself composed of a number of features, such as Forum, Member Reviews, Movie Rating and Email to Friend. These are all designed to share information with others – the essence of community. Again these features may change or even be eliminated without notice to you. We may not describe all these features in the Terms and Conditions or elsewhere on our website. We hope that you find our community feature, as it may change from time to time, to be a great way to share information and discover new movies.

BY USING THE COMMUNITY FEATURE AND ALL RELATED FEATURES, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE RELEASE OF YOUR INFORMATION TO A PUBLIC FORUM, INCLUDING OTHER MEMBERS OF THE MYVIDEO COMMUNITY, MYVIDEO SUBSCRIBERS AND OTHER VISITORS TO THE MYVIDEO WEBSITE. IF YOU DO NOT AGREE WITH THESE, DO NOT USE THE COMMUNITY FEATURES.

Use of the Community feature is for your personal, non-commercial use and is at your own option.

There are different elements to MYVIDEO Community, each with its own degree of associated information sharing and features. These elements may change without notice to you and the degrees of associated information sharing and functionality may also change without notice.

Anyone who participates in the MYVIDEO Community is given an screen name ("nickname") to represent them in public which is self-defined during registration. You can update your screen name at any time, as often as desired, to identify yourself in connection with your Account profile. We supply this option so that any presented information is not personally identifiable. You always have the opportunity to update this of your choice, or even supply your real name, but by doing so you are choosing to disclose your identity in connection with your reviews and ratings and other forms of personal information on our Web site.

- Forum
Our Forum feature allows you to share information about movies. You can create a new thread with your subject title and add comment. Also, you are allowed to add comment on other thread if you wish. You are responsible for such content; provided however, we reserve the right to reject, remove or edit such content at anytime without notice.

- Member Reviews
Our Member Reviews feature allows you to post reviews on the movies listed on the MYVIDEO Web site. We do not regularly review the content posted on the MYVIDEO Web site; however, we reserve the right to reject, remove or edit such content at anytime without notice. Reviews should not be posted that contain: harsh, profane or discriminatory language; illegal, obscene, threatening, defamatory or otherwise objectionable content; URLs, phone numbers, mailing or e-mail addresses, personal attacks on the movie's creative personnel; misleading information regarding the origin of the content; or a discussion of MYVIDEO policies or services. Please click on the "Member Reviews" link on any movie page for writing and posting member reviews. You understand and agree that we may, but are not obligated to, review the content and may delete or remove it (without notice) in our sole discretion, for any reason or no reason. Please also see "Use of Information Submitted" below.

By submitting a review, you understand and are permitting that all information provided in your review will be posted on our Web site. Also, when you have reviewed a movie, we will display your "nickname" so that this information is not personally identifiable. You always have the opportunity to update this of your choice, or even supply your real name, but by doing so you are choosing to disclose your identity in connection with your reviews and ratings on our Web site.

- Movie Rating
Our Movie Rating feature allows you to rate a movie. You can also add comment on Member Review if you like. Your rating will be weighted with other member’s rating to give an overall rating to a movie. Your share experience will constitute parts of the most popular movies sharing in MYVIDEO web site.

- Email to Friend
Our Email to Friend feature allows you to share your MYVIDEO experience with your friends. Please click on the “Email to Friend” link at the top of the pages of the MYVIDEO Web site after Login. Adding your friend’s email and add comment if you wish. However, you are responsible for the comment provided.
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16. Account Access; Identity Protection
In order to provide you with ease of access to your account, MYVIDEO will place a cookie (a small text file) on any computer from which you access the MYVIDEO Web site. When you revisit the MYVIDEO web site, this cookie will enable us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.

You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. If you disclose your password to anyone or share your account with other people, you take full responsibility for their actions. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the MYVIDEO Web site.

If you find that you're a victim of identity theft and it involves a MYVIDEO account, you should notify customer service. Then, you should report this instance to all your card issuers, as well as your local law enforcement agency. MYVIDEO reserves the right to place any account on hold anytime with or without notification to the subscriber in order to protect itself and its partners from what it believes to be fraudulent activity. MYVIDEO is not obligated to credit or discount a membership for holds placed on the account by either a representative of MYVIDEO or by the automated processes of MYVIDEO.
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17. Disclaimers of Warranties and Limitations on Liability
THE MYVIDEO SERVICE, INCLUDING ALL MOVIE DISCS AND FEATURES ASSOCIATED THEREWITH, THE WEB SITE AND ITS CONTENTS ARE PROVIDED "AS IS" WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND AND WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE MYVIDEO SERVICE, THE WEB SITE AND ITS CONTENTS. We assume no liability or responsibility for any content contained on or defects with MOVIE DISCs from the MYVIDEO service, errors or omissions in the content (including MOVIE DISCs) delivered by the MYVIDEO service or on the MYVIDEO Web site, recommendations or advice of Customer Service, any failures, mis-shipments, delays, or interruptions in the shipment of MOVIE DISCs, delivery of any content contained on the MYVIDEO Web site or through the MYVIDEO service, including any instant watching titles or MOVIE DISCs, any losses or damages arising from the use of the content provided on the MYVIDEO Web site or the MYVIDEO service itself, including any losses or damages arising from the downloading and/or use of the instant watching feature and related software, the remote desktop tool offered by Customer Service, or any other software or any conduct by users of the MYVIDEO service or Web site. TO THE EXTENT ALLOWABLE BY LAW, WE AND OUR LICENSORS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, FOR EXAMPLE, WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current. We do not make any representations with respect to the content contained on MOVIE DISCs from the MYVIDEO Service or the descriptions of any MOVIE DISC content contained on our Web site. We do not represent or guarantee that your use of the MYVIDEO service and Web site will be free from interruption, loss, corruption, attack, viruses, interference, hacking, or other security intrusion and we disclaim any liability with respect thereto. No oral or written information or advice given by us or our authorized representative shall create a warranty or otherwise constitute a representation binding upon MYVIDEO or its affiliated parties.

In no event shall MYVIDEO, its shareholders, directors, officers, or employees be liable (jointly or severally) to you for personal injury or any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, business interruption or any other commercial damages or loss, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of the MYVIDEO Web site, its contents or the MYVIDEO service, including any MOVIE DISCs and features associated therewith. In no event shall our total liability to you for all damages for losses arising from the use or inability to use our Website, its contents or the MYVIDEO service, including any MOVIE DISCs and features associated therewith (other than as may be required by applicable law in cases involving personal injury) exceed the amount of one month's subscription fee on your subscription plan. The foregoing limitations will apply even if the above stated remedy fails of its essential purpose. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law.
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18. Intellectual Property
-Copyright
All content included on the MYVIDEO Web site and delivered to subscribers as part of the service, including MOVIE DISCs, instantly-viewable titles, text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, is the property of MYVIDEO, or its suppliers and is protected by Hong Kong and international copyright laws or other intellectual property laws and treaties. The compilation of all content on this site is the exclusive property of MYVIDEO, and protected by Hong Kong and international copyright laws. Content shall not be reproduced or used without express written permission from MYVIDEO, or its suppliers. You agree not to decompile, reverse engineer or disassemble any software (including but not limited to the MYVIDEO Movie Viewer Software) or other products or processes accessible through the MYVIDEO Web site, not to insert any code or product or manipulate the content of the MYVIDEO Web site in any way that affects the user's experience, and not to use any data mining, data gathering or extraction method. MYVIDEO reserves the right to terminate your membership hereunder if MYVIDEO, in its sole and absolute discretion, believes that you are in violation of this paragraph, such violations including the copying of MOVIE DISCs shared to you by us. MYVIDEO does not promote, foster or condone the copying of MOVIE DISCs or any other infringing activity. The use of MOVIE DISCs shared to you by us is solely for your personal and non-commercial use. Please see the instructions at the end of these Terms and Conditions for notifying us of the presence of any allegedly infringing content on the MYVIDEO Web site.

-Trademarks
MYVIDEO are registered trademarks of MYVIDEO LTD. The MYVIDEO logo, MyVideo.com.hk are trademarks or service marks of MYVIDEO LTD. The MYVIDEO Web site, including but not limited to its graphics, logos, page headers, button icons, scripts and service names constitute trade dress of MYVIDEO. The trademarks, service marks and trade dress of MYVIDEO may not be used or reproduced without prior written approval from MYVIDEO LTD. and may not be used in connection with any product or service that is not affiliated with MYVIDEO, in any manner that is likely to cause confusion among customers, in any manner that dilutes the rights of MYVIDEO, or in any manner that disparages or discredits MYVIDEO. Other trademarks that appear on the MYVIDEO Web site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by MYVIDEO. Any images of persons or personalities contained on the MYVIDEO Web site are not an indication or endorsement of MYVIDEO or any particular product or our service unless otherwise indicated.
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19. Entertainment and Web Site Content
We distribute movie, television, and other filmed entertainment and we reserve the right to display and promote the filmed entertainment or other information on our Web site to you in any manner we choose in our sole and absolute discretion. In addition, the MYVIDEO Web site allows you and other third parties to post reviews or comments concerning the entertainment distributed by us. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties on the MYVIDEO Web site are those of the respective authors or producers and not of MYVIDEO, or its shareholders, directors, officers, or employees. Under no circumstances shall MYVIDEO, or its shareholders, directors, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the MYVIDEO Web site. It is your responsibility to evaluate the information, opinion, advice, or other content available through the MYVIDEO Web site.
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20. Use of Information Submitted
MYVIDEO is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to MYVIDEO ("Content"), including, without limitation, responses to questionnaires or through postings to the MYVIDEO Web site, without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the MYVIDEO Web site or other Web sites. Furthermore, by posting any Content on our site, submitting Content to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce or modify the Content submitted in any media, software or technology of any kind now existing or developed in the future.

Please note MYVIDEO does not accept unsolicited materials or ideas for use or publication, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to MYVIDEO. Should you send any unsolicited materials or ideas, you do so with the understanding no additional consideration of any sort will be provided to you, and you are waiving any claim against MYVIDEO and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent.

Occasionally we are able to identify personal CDs, MOVIE DISCs or other items inadvertently submitted to us as part of our Disc return process. In such instances, we will attempt to return the item to the sender. However, it may not always be possible for us to identify and return your personal items. In addition, on rare occasions, these personal CDs, MOVIE DISCs or other items are re-transmitted inadvertently to subscribers during our normal shipping and receiving operations. We disclaim any responsibility for and you hereby expressly release us from any liability arising from any re-transmission, including both the shipment and receipt of such items. We encourage you to be careful in returning items to us in our postage paid envelopes.
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21. Electronic Communications
By using the MYVIDEO service, you consent to receiving electronic communications from MYVIDEO. These communications will include notices about your account (e.g., shipping and receiving e-mails and other transactional information) and information concerning or related to our service, such as featured films or other entertainment information or offerings. These communications are part of your relationship with MYVIDEO and you receive them as part of the MYVIDEO subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
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22. Your Conduct on the MYVIDEO Web Site
By accessing the MYVIDEO Web site, you agree to use the MYVIDEO service, including all MOVIE DISCs and features associated therewith, the Website and its content in accordance with all applicable laws, rules and regulations. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the MYVIDEO Web site. You also agree not to interfere with the servers or networks connected to the MYVIDEO Web site or to violate any of the procedures, policies or regulations of networks connected to the MYVIDEO Web site. You also agree not to impersonate any other person while using the MYVIDEO Web site, conduct yourself in a vulgar or offensive manner while using our service, or use the MYVIDEO Web site for any unlawful purpose.
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23. Limitations on Use
You must be 18 years of age or older to subscribe to the MYVIDEO service. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian. Unless otherwise specified, the content on the MYVIDEO Web site is for your personal and non-commercial use and we grant you a limited license to access the MYVIDEO Web site for that purpose. You may not download (other than through page caching necessary for personal use, or as otherwise expressly permitted by these Terms and Conditions), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the MYVIDEO Web site without our express written consent. MYVIDEO does not promote, foster or condone the copying of MOVIE DISCs, digitally delivered content, or any other infringing activity. Any unauthorized use of the MYVIDEO Web site or its contents will terminate the limited license granted by us.
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24. Right to Terminate
We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever.
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25. Links
Some of the hyperlinks on the MYVIDEO Web site may lead to other Web sites that are not controlled by, or affiliated with, MYVIDEO. In addition, other Web sites may link to the MYVIDEO Web site. MYVIDEO has not reviewed these Web sites and is not responsible for the content or privacy policies of these Web sites.
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26. Disputes; Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to conflicts of laws provisions. You and MYVIDEO agree that the Hong Kong Court shall have exclusive jurisdiction over any dispute between you and MYVIDEO relating in any way to the MYVIDEO service or Web site or these Terms and Conditions. You and MYVIDEO expressly and irrevocably consent to personal jurisdiction and venue in these courts. The parties agree that in any such dispute or subsequent legal action, they will only assert claims in an individual (non-class, nonrepresentative) basis, and that they will not seek or agree to serve as a named representative in a class action or seek relief on behalf of those other than themselves.
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27. Refund and Compensation Policy
Monthly Subscription Plan
There is no refund policy for monthly subscription plan.

Failure to rent a specific Movie/Series in the Rental Queue(s) during any applicable month does not entitle a member to a refund or compensation. The monthly subscription fee is consideration for the opportunity to rent a certain number of movies and not for consideration of the actual rental of the said movies.

In event where members do not receive discs due to the following reasons (but not limited to the following) does not entitle members to a refund or compensation:
(a) Personal information such as address, credit card details are not kept up-to-date
(b) Member Rental Queue(s) run out of movie-titles
(c) Member Rental Queue(s) not updated and/or the remaining movie-titles contain movies not held in stock anymore by MYVIDEO
(d) Factors outside the control of MYVIDEO such as delays or damages caused by third-party carriers
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28. General Principles
If any provision of our regulations shall be unlawful, void or unenforceable, then that provision shall be deemed severally from our regulations and shall not affect the validity and enforceability of any of the remaining provisions. No waiver any breach of our regulations shall be deemed a waiver of any other provision, and our failure to assert any right or provision under our regulations shall not constitute a waiver of such right or provision. You agree that any action arising out of or relating to our website must be commence within ONE (1) year after the cause of action accrues, otherwise the cause of action shall be permanently barred. The headings in the regulation are for convenience only and do not affect interpretation.
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Last Updated: 20 Jan 2014

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